Design and innovate to create equitable, just, and engaging information artifacts, including services, systems, spaces, resources, and technologies.
Program Learning Outcome #3
Not everyone interacts with information the same way or even in a similar way. Taking into consideration the diverse community a library serves when creating or updating an artifact is vitally important to inclusion. It is not something that can be done quickly or lightly. It takes time, thoughtful analysis, and feedback from fellow library staff and community members. Success in this learning objective is connected to the second learning objective, understanding and engaging with the library’s community. Having the core knowledge of the full community provides the data needed to begin creating equitable and engaging artifacts. It is also important to acknowledge and accept that even with all the information and best intentions, an artifact might not land the way you thought it would. Continue to request and be open to feedback, then make the necessary adjustments.
Innovation in librarianship demands openness to new ideas and a willingness to think beyond traditional approaches. “This is the way we’ve always done it” is the antithesis to innovation. I embrace new technologies and creative ideas as opportunities to enhance library services and forge deeper connections with the community. To me, innovation is an exciting path to better service and greater engagement.
3.1 Apply a repertoire of design principles and practices to plan, develop, and create information artifacts.
The IST 616: Information Organization & Access course challenged me to understand the critical role that catalog records play in ensuring effective access to information. Through the Subject Representation project, I learned that creating accurate subject headings is far more complex than it initially seems. I used Elie Wiesel’s Night as my resource and began with what I thought was a comprehensive list of subject headings. However, as I researched the Library of Congress Subject Headings and WorldCat, I realized that "World War II" was too broad, and "Holocaust" was a more appropriate, narrower choice. Striking the right balance when selecting subject headings is essential—too broad, and the search results become overwhelming; too narrow, and the results become too restrictive. Catalog record creation is a skill that requires continual practice and refinement.
While many new records are often copied from OCLC Connexion or a similar database, they may require adjustments to align with a specific library’s cataloging policies. Using the RDA: Resource Description and Access toolkit, I was able to enhance the MARC record for my resource sourced from OCLC, improving its accuracy and accessibility.
Note: The Skill Workshop 1 practice was a partner, but I only included the record I created.
3.2 Design artifacts that give users voice in decision-making regarding critical programs, services, and resources for diverse communities.
For the final project in IST 613: Library Planning, Marketing, and Assessment, I developed an assessment focused on evaluating the outcomes of my project’s recommendations. This comprehensive section included methods and tools for collecting evidence, with both primary and alternative approaches for gathering data and feedback on the proposed program. My program centered around adults with disabilities, so it was essential to ensure their voices and feedback were incorporated in the project process. I made sure to offer various formats for collecting feedback, ensuring that all patrons could participate in a way that accommodated their specific needs and kept them at the center of the evaluation process.
3.3 Critique existing designs to expose instances of inequity and injustice and move toward mitigation and repair.
In my evaluation of a local library’s assistive technology, I examined both its successes and areas for improvement. Initially, I associated assistive technology with devices that require batteries or power, but I quickly realized that it encompasses any tool that helps individuals with disabilities navigate daily life. Although the library I reviewed was offering some assistive technology, I identified key gaps, such as the absence of screen readers on their computers and adaptive seating options. I also recommended expanding the library's services to support neurodivergent patrons, suggesting ways to provide assistive technology tailored to their unique needs, beyond just physical disabilities.
Conclusion
As we all know, technology is constantly evolving, making it crucial to stay informed about the latest trends. Equally important is discovering success stories that showcase how other libraries are effectively using technology. The ALA annual conference provides an excellent opportunity to learn from these experiences and engage in meaningful discussions with fellow library professionals about their innovative uses of technology and best practices.
Notice: All personally identifiable information related to individuals, libraries, or locations has been omitted from my program work product.